Customer Service

Privacy & Security

We take your privacy andthe security of your information very seriously. You can read more details on our Privacy / Terms page.

Returns & Replacements

Since these images are downloadable it's difficult for us to handle Returns. You are allowed 3 downloads per order, so if you think you need a replacement for your download it again. If you still need help, send us your request via our Contact page.

Ordering

If you would like to order an image from novelstock.com, select the "Add To Cart" button on th eProduct page or on a thumbnail, then follow the prompts after clicking on the Shopping Cart icon on the top of any page.

Payment, Pricing & Promotions

All orders are final once th ecredit card is charged. Refer to Returns & Replacements above.

Viewing Orders

You can view your orders after logging into your account. If you are already logged in, you can click the "View Account" link at the top of any page and you will see prompts fort viewing your orders.

Updating Account Information

Log into your account. You will see links where you can edit your Account Information.
 
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